Today we announce the official launch of our eCommerce Development products.

We have been developing eCommerce solutions for our customers for almost 5 years, mostly behind the scenes and without a formal product announcement.

We now introduce 3 product options: Basic, Enhanced and Custom eCommerce Site Development.

All products are embedded into the award winning DotNetNuke Framework and provide customers with a SECURE eCommerce environment that is Standards Compliant and meets governmental Security Guidelines.

The Basic eCommerce package is in use in over 100,000 sites [not all ours of course].

The Enhanced eCommerce package is in use in more than 10,000 sites across a very wide range of industries. 

The Custom Development of web sites is offered but highly discouraged, except for specialized applications which cannot fit into either the Basic or Enhanced products. We offer this only to ensure a complete solution.

 read more ...

Commencing 1 January 2012, the procedure for billing support tickets is changing. 

Support tickets will be invoiced at the end of each month. If quota is exceeded for the month, there will be an invoice for the excess amount. If quota is not exceeded, then there will be a zero amount invoice issued. Unused quota will be carried forward through to the end of the annual billing period.

Previously, there was a billing adjustment for the subsequent annual billing period. 

When a new annual billing period is due, the quota will be adjusted based on the previous 12 month activity. This may result in a different invoice amount. Always, any adjustments in billing will take advantage of the most effective rate for the customer.

Renewal billing will be issued 60 days in advance of renewal and customers may request a changed billing anytime within 30 days of the renewal. In all cases payment must be received on or before renewal date to avoid service suspension. Currently renewal billing is 30 days in advance. From 1 March all billing will be adjusted to 60 day advance billing. read more ...

Commencing in March 2012, there are new legal requirements pertaining to web sites which are Hosted in US, Belong to US Entities, Do Business in the US, have Visitors from the US or perform any form of transaction [financial or otherwise] in or through the US.

Essentially this means ALL web sites [regardless of origin or location].

In order that all of our existing customer web sites are in compliance with these regulations we will be sending quotations offering a 50% discount from the regular price for implementation of the legal requirements. We will also offer a 50% discount for all new customers up to 31 March 2011. After that time the price will be included in all new web site development.

Customers may opt-out of this requirement, but we will add a further disclaimer to state this.

The following statements will be required for all sites:
1. Privacy Statement
2. Terms of Use Statement
3. Copyright Statement [not just the words Copyright]
4. Anti-Spam Policy
5. Disclaimer
6. DMCA Compliance
7. FTC Compliance

Customers may provide their own versions of each of the above requirements, but they MUST be in English. It is recommended that customers use the Legal Statements, Attorney Prepared, that we have purchased for use with Web Sites. read more ...

Consulting rates for 2012 have been posted.

There will be an incentive discount valid from 1 December 2011 through 31 March 2012. read more ...

We have received a number of queries and raised eyebrows regarding format of telephone numbers on web sites that we are maintaining. 

For clarification, all phone numbers should follow ITU format and include country code, area or region code, and finally the number. In no case should there be an access code in the number as this is wildly different country to country.

By following the ITU standards we avoid any user confusion, no matter where in the world they are accessing the web site.

Unfortunately, even with the ITU standards, there is wide variation country to country in the formatting of the full number. In all cases we follow the government standards adopted by the individual countries, but always follow the standard of the country for phones numbers of the country. Where multiple countries are involved, phone number formats will follow each specific country standards.

In some cases there is no uniform standard for the number portion of the phone number. In these cases, numbers always follow the format 1-4, 2-4, 3-4 or 4-4 grouping. 

All ITU member countries are required to follow the ITU standards. The responsibility for Area/Region Codes and Numbers are the responsibility of the individual governments to regulate, define and standardize. 

Security of Mail Passwords is being upgraded.

Effective 22 August 2011, Passwords must meet the following minimum requirements:

1. Cannot contain common words such as 'password', 'pass', 'test', contain the mail box name or the post office name.
2. Must contain a mixture of upper and lower case letters.
3. Must contain at least 1 number.
4. Must contain at least 1 symbol
5. Must be at least 7 characters long.

New mail boxes and changed passwords MUST meet these specifications.
Existing mail boxes will continue to work with no changes.

Effective 1 September 2011, all mail box passwords MUST meet these specifications. Those mail boxes identified as not meeting those requirements will be disabled, or a new password assigned.

Existing mail boxes that do not meet the minimum specifications will be notified during the next few days.
 read more ...

The domain igeasia.com is for sale.

www.igeasia.com for details.

 

Mail Archives are kept on-line for a period of 7 days. This means if you have had any problems with either sending or receiving mail, you can request a detailed report about the mail, as long as that request is within this time frame.

There are hundreds of reasons why mail may not be delivered, ranging from the very simple [it was never sent, the address was wrong] to more complex [invalid construct, improper sending domains and more].

Magic Spam provides the first level protection for incoming mail and any mail which is rejected by Magic Spam will be returned to the sender complete with an explanation [in English] why the mail was rejected, and a link to an extended description of how the problem may be resolved.

Mail Enable in turn keeps extremely detailed log files of both sent and received mail with, unfortunately, highly technical information about the mail status.

We can respond to customer requests about email problems, and we request that you fill in a support ticket for the most rapid response. Tickets can be created at http://support.corkscrew.vg. This service is included with customer mail or web hosting agreement.

 

Secure Password Construction page added here.