CONSULTING SERVICES 2009 [Expired].

Valid 1Jan2009 - 31Dec2009

1. CONS01: CONSULTING EVALUATION

Consulting services are available in a variety of packages, however availability of consulting hours is limited.
A pre-contract consultation, not exceeding 1 hour, to determine scope and applicability of consulting, is available to new customers only.
There is no charge for this service.

2. CONS02: NON-CONTRACT, ONE-TIME IT Consulting: US$150/hour, 4 hour increments.

Minimum: 4 hours.
Subsequent periods: 4 hours.

Suitable for single issue cases, requiring a professional assessment and report of a specific problem.
Minimum Billing is 4 hours and all billing is in 4 hour increments.
Payment is in advance and due on receipt of invoice.
No refund of unused consulting time.

3. CONS03: MONTHLY CONTRACT IT Consulting: US$140/hour, 6 hour increments.

Minimum Billing: 6 hours/month.
Additional Billing: multiples of 6 hours.
Deposit: 6 hours, will be applied to final month billing.
Minimum Contract Term: 1 month.
Additional term: multiples of 1 month.

Suitable for simple cases over a relatively short term, typically 1 to 5 months, requiring a professional assessment and reports of one or more problems.
Minimum Billing is 6 hours and all billing is in 6 hour increments.
Payment is in advance and is due on receipt of invoice.
Contract is for a fixed term.
Early termination penalty is 1 month billing based on minimum contracted monthly hours.

4. CONS04: SIX MONTH CONTRACT IT Consulting: US$130/hour, 8 hour increments.

Minimum Billing: 8 hours/month.
Additional Billing: multiples of 8 hours.
Deposit: 16 hours, will be applied to final months billing.
Minimum Contract Term: 6 months.
Additional term: multiples of 1 month.

Suitable for more complex cases over a medium term, usually 6 or more months, requiring a professional assessment and reports of ongoing problems.
Minimum Billing is 8 hours and all billing is in 8 hour increments.
Payment is in advance and is due on receipt of invoice.
Contract is for a fixed term.
Early termination penalty is 2 month billing based on minimum contracted monthly hours.

5. CONS05: TWELVE MONTH CONTRACT IT Consulting: US$100/hour, 10 hour increments.

Minimum Billing: 10 hours/month.
Additional Billing: multiples of 10 hours.
Deposit: 30 hours, will be applied to final months billing.
Minimum Contract Term: 12 months.
Additional term: multiples of 3 months.

Suitable for complex cases over a fixed annual term, requiring a professional assessment and reports of ongoing problems.
Minimum Billing is 10 hours and all billing is in 10 hour increments.
Payment is in advance and is due on receipt of invoice.
Contract is for a fixed term.
Early termination penalty is 3 month billing based on minimum contracted monthly hours.

6. CONS8x: DEPOSITS

Consulting Service contracts may have Deposit Requirements.

CONS83: DEPOSIT for MONTHLY CONTRACT
CONS84: DEPOSIT for SIX MONTH CONTRACT
CONS85: DEPOSIT for TWELVE MONTH CONTRACT

The Deposit amount must be paid TOGETHER WITH the initial period payment.
The first INVOICE will include a line item for the contract service to be provided PLUS a line item for the deposit.

The deposit is held until the END of the contract. The deposit may be applied against the final month[s] billing.
If a contract is terminated early, the deposit will not be returned.
The deposit will always be applied such that there is no balance owing at the completion of the contract.

7. CONS91: TERMS.

Billing is issued prior to commencement of work and is in the amount of the specified hours.
Payment mnust be received in the specified bank account prior to any work being commenced, unless otherwise specifically agreed.
When the billable hours have been exhausted, a new invoice will be issued to cover the next increment of time and payment must be received prior to commencement of additional work.
When delayed payment had been agreed, then the general terms and conditions specified in this web site will apply.
All billing is in US Dollars and all payments must be sent to the specified bank account.  Any remitting charges, of whatever origin, must be prepaid and not deducted from the invoice amount.

8. CONS92: VARIATION OF SCOPE AND TERMS.

The pricing quoted is valid as of 1 January 2009.
Any price changes will be effective on new contracts only. Existing contracts will not be affected.
Any price changes will become effective with a minimum of 90 days notice.

Changes of terms and conditions [excluding prices] may be made at any time with minimum of 30 days notice.
A customer may terminate a contract without penalty in the event that there is no agreement to the change of terms, or optionally may agree to continue the contract with the pre-existing terms until contract expires.
In the event a contract is cancelled because of changes in terms and conditions, a new contract cannot be accepted until the original expiry date of the prior contract.

In the event of early contract termination, there will be no credit for any pre-paid fees or billing.